Crisis Communications

//Crisis Communications
Crisis Communications 2017-01-10T09:37:43+00:00

Crisis Communications

In a world with real-time news media, viral social media, instantaneous video uploads and international connectedness, news travels faster and further than ever before. We provide communication specialists with expertise in media and issues management, ensuring our clients can communicate promptly, accurately and confidently with families, employees, media and the wider community. Our experts have worked across all media including news and current affairs for television, radio, print, online and social media.

Crisis Communications Response Service

  • deployment of GoCrisis Personnel with crisis communications experience to your head office, the crisis location or out stations to provide support to your in-house communications team;
  • provision of crisis communications expert telephone consultation while the crisis communications director is enroute;
  • advising on the development of key messages;
  • media management in head office, on site or at remote locations;
  • provision of communications specialists to write scripts, develop frequently asked questions and adapt communications as issues evolve;
  • scalable social media teams to respond on and monitor social media platforms;
  • media interviews and media conferences including preparation and management;
  • guiding company spokespeople for various communications, both internal and external;
  • media releases adapted for all platforms;
  • media monitoring;
  • operating a media call centre; and
  • provide advice and support as required on stakeholder briefings such as Ministerial, multi-agency and shareholder briefings.

Messaging and Mail Services

  • personalised text messages to send critical information;
  • personalised emails to distribute crisis information;
  • personalised mail to send documentation or goods; and logistical support relating to this.

Crisis Communications

Crisis communications experience to your head office, the crisis location or out stations to provide support to your in-house communications team.

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Spokesperson support

Guiding company spokespeople for various communications, both internal and external.

Social Media Support

We provide scalable social media teams to respond on and monitor social media platforms.

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