Family Assistance takes on many forms. In our latest podcast, Paul Sledzik, former Deputy Director of the National Transportation Safety Board (NTSB) and new GoCrisis Senior Associate, is interviewed by our EVP, Barbara Webster. In it, Paul discusses how the NTSB coordinates its response with affected air, rail, maritime, and pipeline companies, along with various US Federal Government departments, state and local response agencies, and the American Red Cross, when assisting families affected by transportation-related accidents. In all cases, empathy and compassion are critical to a successful response.