Adele brings extensive experience in frontline leadership and the development and implementation of training programs aimed at enhancing organisational resilience. Her background includes serving as the Business Resilience Lead, Airports & Humanitarian Response for British Airways, where she was responsible for designing and delivering training to all airport teams worldwide and overseeing humanitarian response and training initiatives. Adele also has experience in aircraft-related Gold Command responses and numerous operational Silver Command roles.

In her tenure at British Airways, Adele held roles in Flight Operations, where she adeptly managed complex operational challenges, including those posed by the Covid-19 pandemic. Prior to her aviation industry experience, Adele worked in the tourism industry in the Mediterranean and the French Alps. She served as a Hotel Manager, Operations Manager, and Airports & Logistics Manager, managing numerous responses to natural disasters with a focus on effective crisis response and support.

A compassionate trainer and skilled problem-solver, Adele is dedicated to empowering teams to navigate challenges with confidence.