Humanitarian Assistance


Humanitarian Assistance

In the aftermath of a serious incident or accident, it is vital to take care of the needs of those most affected. The GoCrisis team will work closely with you to meet the needs of families, friends and survivors.

  • Establish a secure humanitarian/family assistance Centre (FAC) according to the standards of industry regulations, U.S. legislation and best practice, at a location near the incident site or other locations
  • Accommodate cultural and religious needs in all aspects of our service to families
  • Management of the FAC (including planning, administrative and support staff)
  • Management of all accommodation, meal, travel and communication needs
  • Management of security and access control to secure areas
  • Conference bridging for families who are not at the site
  • Provision of translators
  • Provision of trained care team members to support families and survivors at the site or other location (in accordance with best practice)
  • Providing logistical support to family members, survivors and support staff
  • Coordinate the arrival, meet and greet and transfers of friends and family to the FAC
  • Provision of mental health support to families, survivors and your staff at site or within their home communities
  • Provision of spiritual care personnel and facilities
  • Coordination of family briefings
  • Coordination of private family briefings and interviews
  • Liaising with hospitals and hospitalised persons
  • Long term support services
  • Family Website
  • Memorial Services

© 2022 GoCrisis. All rights reserved | Privacy Policy | Sitemap | Contact Us