Contact centre

Contact Centre

Our contact centre can be activated rapidly to assist with an influx of phone, email and social media enquiries during an incident. Our call centre can integrate seamlessly with yours.

  • Rapid activation
  • Provision of toll-free or country-paid numbers
  • Rapid response inbound and outbound calls
  • Trained agents will provide information and assistance based on your approved messages
  • Language capabilities
  • Provision of a scalable service able to meet demands in call, email and social media volume
  • Maintain technology that provides stability, security and privacy
  • Data management that extracts reports on contact data continuously for reconciliation
  • Detailed levels of reporting intelligence, tracking key metrics

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