Michael Appleton

Associate

Location: UK & EU

Michael Appleton is a senior psychotherapist in two NHS services specialising in adult and childhood trauma. He has been a clinical lead at MIND, has worked in various specialist trauma environments and has consulted on mental health for major corporations.

He previously worked as a producer for the BBC and in independent production, and his journalism appeared in the Belfast Telegraph, The Observer, The Washington Times and United Press International (UPI). Documentaries such as Facing The Enemy, Shrinking Childhoods, Desert Generals and The Trouble With Peace aired on the BBC, PBS, Channel 4 and The History Channel. He has a special interest in early intervention and the current mental health crisis.

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Lorne Riley

Associate

Location: Middle East

After having spent over 35 years in various training, facilitation and communication roles for luminary aviation organisations including Air Canada, Star Alliance, IATA and Dubai Airports, Lorne has amassed extensive expertise and experience in all facets of corporate communications and reputation management. Prior to setting up his own communications consulting firm in the UAE where he is currently based, Lorne led the Dubai Airports communication department for over a decade and managed the organisation’s message and protected its reputation through a wide variety of crises during his tenure at the world’s busiest international airport.

A journalism graduate with a comprehensive understanding of all facets of aviation, Lorne has built an extensive network of media and industry contacts across the globe and has a reputation as a strategic thinker, effective leader and highly skilled communicator.  

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David Eades

Senior Associate

Location: UK & EU

For the last three decades, David has worked as a frontline presenter and broadcaster for the BBC. He has been Europe Correspondent, Ireland Correspondent, Senior Sports News Correspondent and Transport Correspondent, covering stories as wide-ranging as the death of Princess Diana, the construction of the Channel Tunnel, the Peace Process in Northern Ireland, the launch of the Euro, Brexit, the deaths of Nelson Mandela and Queen Elizabeth. 

David has interviewed figures including President Clinton, Prime Ministers John Major and Tony Blair, as well as stars like David Beckham and Pele, Sir Clive Woodward, Andrew Flintoff and industry giants from Central Bank Governors to Sir Martin Sorrell and Michael Evans of Ali Baba.

As a presenter, David has focused overwhelmingly on both television and radio, fronting election coverage, flagship news and business shows as well as many other debates and programmes. He has also developed his own ‘Climate Critical’ show, focusing on key issues around energy, transport and construction.

David has also worked on countless conferences, building specialist knowledge on issues including engineering, sustainability and climate. David is a fluent French speaker, having lived in both France and Belgium, and he is also fluent in German.

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Chris Gray

Senior Associate

Location: Oceania

Chris Gray is Managing Director of Australian-based public relations agency and a Senior Associate with GoCrisis.

A highly experienced crisis communications practitioner, he regularly advises clients and helps them manage complex, difficult and confronting issues so they can communicate with speed and clarity to key stakeholders.

As a former journalist with leading news organisations, he brings his knowledge of newsroom environments to the fore to equip clients to deal confidently and persuasively with media in order to manage their messaging in both benign and hostile scenarios.

He has trained more than 500 executives over the past two decades in the art of media relations and crisis communications across both the private and public sectors. Chris is often called on to speak on reputational matters and undertakes training of senior executives in the areas of crisis, media and presentation skills. He provides ‘on-call’ support to organisations and has responded to major crises in Australia and overseas.

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Guy Borowski

Associate

Location: Americas

An aviation leader with forty years of maintenance and engineering experience, Guy has benefited from assignments in engineering, quality assurance, planning, line and base maintenance, and component/engine shop management.  He recently retired as VP Maintenance at Flair Airlines.

Accomplishments at Canadian Airlines, AirTran Airways, Virgin America, Spirit Airlines and Flair Airlines include significant performance improvement, new fleet introduction, growth planning, airline integration, JV implementation, budget modelling and unit cost improvement, the introduction of quality and training programs, adoption of SMS, initial certification, and negotiation of cost-effective maintenance and lease contracts.

At CHC Helicopter and Heli-One, he introduced a new fleet into South America, selected a new business partner in Africa, and ran all North American maintenance facilities supporting a diverse civilian and military customer base.  He achieved multi-million dollar savings through the rationalization of facilities and movement to new facilities.

Diverse consulting engagements for airlines in Africa, Central America and China have included preparation for a new fleet, review of supply chain effectiveness and establishment of a training program to onboard graduate engineers.

Guy has a degree in mechanical engineering from the University of British Columbia, an MBA from Simon Fraser University and further executive training at GE Crotonville and Boeing’s Leadership Center. Born in England, Guy resides in Vancouver, Canada.

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Jennifer Bartenstein

Senior Associate

Location: Americas

Jennifer Bartenstein is a Safety Executive with over 15 years of experience in international Aviation Safety.  Her career as a leader in the safety industry has extended across both airline operations as well as business and general aviation.  Jennifer has expertise in Aviation Safety Management Systems (SMS) including internal evaluation and quality assurance, human and organizational performance, safety reporting programs, emergency response and more.

Jennifer is the current Vice President, Quality, Health, Safety & Environmental at Swissport. She has held positions with Signature Flight Support, Allegiant Air, Spirit Airlines, Compass Airlines, and Mesa Air Group.  As Signature’s Vice President of Health, Safety, Security, and Environmental Programs she implemented numerous programs including risk-based Human and Organizational Performance Learning Teams and ‘Just Culture’ initiatives driving safety improvements as well as the COVID-19 strategy keeping 200+ international bases open ensuring the safety of 5,000+ employees.  At Allegiant Air she held the position of the Director of SMS and the FAR 119 Director of Safety role during which she implement Human Factors Analysis and Classification System (HFACS) and oversaw numerous safety programs including 5 Aviation Safety Action Programs, Internal Evaluation, Environmental Compliance and Emergency Response.  During her career she has led the response to numerous incidents including being the Lead Airline Investigator for an NTSB reportable accident, the Family Assistance Center on-site representative for the 2017 Harvest Festival shooting in Las Vegas, and for numerous hurricanes and storms.

She’s recently participated as a board member of the National Air Carrier Association Safety and Security Council, National Air Transportation Association’s Safety Committee and Global Safety Alliance groups, as well as International Standards for Business Aircraft Handling. 

Jenifer holds a degree in Aeronautical Science from Embry-Riddle Aeronautical University, an Air Traffic Control degree from Broward College and is a Commercially rated pilot.

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Dave Fothergill

Senior Associate, Response Leadership

Dave is a specialist in Emergency and Crisis Management, Incident Command, Crisis Training, and Business Continuity Planning. Having served over 31 years in the UK Fire and Rescue Service, retiring as an Assistant Chief Fire Officer in October 2014, Dave has extensive skills, knowledge, and experience in many different roles as a professional fire practitioner, senior commander and search and recovery specialist.

During his career, Dave served in many different roles, including Operations, Emergency Response Support, Training, Community and Fire Safety and the Emergency Fire Control Room.

Dave served as a Senior and Principal Officer operating at Tactical (Silver) and Strategic (Gold) levels for over 10 years, in both day-to-day management of the Service as well as operationally at multiple types of emergency incidents. These roles included command of the Operational Response Function for the Service with responsibility for all the Emergency Fire Stations in the County and the Emergency Fire Control Call Handling Centre with over 500 operational personnel, equipment, and assets. In 2010 he was seconded to undertake a project to introduce Civil Resilience Planning and a Fire Special Operations Team into the Service, capable of operating alongside the Police and other first responders, following the 9/11 and 7/7 terrorist attacks.

Dave has deployed around the world to multiple mass fatality incidents, including air crashes, natural disasters, large building fires, and building collapses. Dave has led large teams as an Incident Director and Team Leader, managing search and recovery, logistics, family and government liaison, personal effects, and family assistance.

Dave is a Fellow of the Institute of Leadership and Management and has attended the Warwickshire University Executive Leadership and Gold Commander Programme.

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