Dave is a specialist in Emergency and Crisis Management, Incident Command, Crisis Training, and Business Continuity Planning. Having served over 31 years in the UK Fire and Rescue Service, retiring as an Assistant Chief Fire Officer in October 2014, Dave has extensive skills, knowledge, and experience in many different roles as a professional fire practitioner, senior commander and search and recovery specialist.

During his career, Dave served in many different roles, including Operations, Emergency Response Support, Training, Community and Fire Safety and the Emergency Fire Control Room.

Dave served as a Senior and Principal Officer operating at Tactical (Silver) and Strategic (Gold) levels for over 10 years, in both day-to-day management of the Service as well as operationally at multiple types of emergency incidents. These roles included command of the Operational Response Function for the Service with responsibility for all the Emergency Fire Stations in the County and the Emergency Fire Control Call Handling Centre with over 500 operational personnel, equipment, and assets. In 2010 he was seconded to undertake a project to introduce Civil Resilience Planning and a Fire Special Operations Team into the Service, capable of operating alongside the Police and other first responders, following the 9/11 and 7/7 terrorist attacks.

Dave has deployed around the world to multiple mass fatality incidents, including air crashes, natural disasters, large building fires, and building collapses. Dave has led large teams as an Incident Director and Team Leader, managing search and recovery, logistics, family and government liaison, personal effects, and family assistance.

Dave is a Fellow of the Institute of Leadership and Management and has attended the Warwickshire University Executive Leadership and Gold Commander Programme.

Nedine serves as our Client Service Coordinator, blending her expertise in psychology with a genuine passion for assisting others on our GoCrisis team. Her academic background in psychology has shaped her dedication to understanding and supporting individuals in various capacities.

In her previous role within the healthcare sector, Nedine developed strong skills in crisis management and emergency response. She consistently demonstrated grace and efficiency in high-stress situations, prioritizing the safety and well-being of those in her care.

As a GoResponder, Nedine played a crucial role in deployment operations focused on retrieving and returning personal effects to families of deceased individuals. This experience equipped her with valuable insights into logistics, organization, and the importance of empathy in her work.

Now, as our Client Service Coordinator, Nedine oversees client training bookings for the GoCrisis team. She ensures smooth coordination between clients and training sessions, managing scheduling logistics effectively and ensuring all parties are well-informed and prepared. Nedine’s commitment to serving others and her ability to navigate complex emotional situations make her an invaluable asset to our team, dedicated to making a meaningful difference in people’s lives.

With a robust 25-year track record spanning hospitality, education, finance, and IT sectors, Lizzie is a seasoned expert in strategic communication and client relations. As the Client Growth Manager at GoCrisis, she provides a unique blend of empathy and strategic insight in her ability to foster meaningful connections with both existing and potential clients.

With a focus on understanding client needs and concerns, Lizzie navigates the delicate balance between driving business growth and nurturing the trust and stability that defines GoCrisis’ ethos. Her experience as a co-founder of a telecommunications business for 14 years further underscores her commitment to prompt client responses, servant leadership, and consistently delivering exceptional service to our valued clients around the world.