Ursula Evans

Client Services Manager

Location: Australia

Ursula is responsible for GoCrisis clients, operations, and crisis response in the Asia Pacific region.  She has extensive frontline leadership experience in crisis response and has led several GoCrisis incident activations for many of our clients. She has responded to multiple cyclones, fire evacuations, and Myanmar Coup.

Prior to joining GoCrisis, she had several years’ experience in Japan contributing to research focusing on Japanese Business Practices particularly in cross-culture management in transnational companies.

Ursula has a BSc Hons in Information Technology and Japanese Studies from Salford University, Manchester.

Ursula is a passionate advocate for those within the community who have a disability. She is a board member and works to support inclusiveness and independence in the community.

She is also an enthusiastic community member involved in sustainable living practices including revegetation and food security in urban areas.

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Tresslyn Smith

Associate

Location: Oceania

Tresslyn has 28 years of experience working in the Department of Consumer Protection where she was Senior Regional Officer and spokesperson for the Department. Prior to her role as SRO, she held the position of Investigations Officer for Consumer Protection and Office of Industrial Relations. Tresslyn has experience and wide-ranging knowledge across multiple sectors. She has extensive knowledge of relevant consumer legislation and has provided advice for both consumers and traders. Tresslyn has a Bachelor of Arts Degree, Majoring in History & Literature.

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Jim Antoni

Senior Associate

Location: Oceania

Jim is a Senior Associate at GoCrisis based in Sydney, Australia. He is a highly qualified, motivated and innovative senior professional with an extensive knowledge base and experience in emergency planning, business resilience, organisational resilience, business continuity, training, exercise drills, policy and procedures, document management, and communications.

Since 1984, Jim has worked in various roles including sales, customer service, operations, office administration, reservations, marketing, document writing, training, regulatory, and for the most part, Crisis Management.

Jim’s career with Qantas commenced as an aspiring reservations consultant and from here worked his way through various roles before finding his niche in Crisis Management. Whilst at Qantas, Jim was involved in responding to 21 events in 18 months including Bali Bombings, Thailand Tsunami, Middle east unrest, QF30 oxygen tank explosion, QF72 depressurisation, BKK Unrest, Volcanic Ash eruption, and Swine Influenza. Most of this time was spent coordinating and deploying relief teams to the site as well as Care Team/Family Assistance responsibilities.

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Iskandar Mirza

Senior Associate

Location: Oceania

Iskandar has 15 years’ experience in emergency planning, crisis management and business continuity, having held leadership positions with Changi Airport Group and Singapore Civil Defence Force under the Ministry of Home Affairs, Singapore. At Changi Airport, he was responsible for getting one of the world’s busiest airports ready for crisis, with minimal impact to airport operations. Iskandar was involved in coordinating several major incidents affecting Changi, one of which was the Air Asia QZ8501 aircraft crash incident on 28 December 2014.

Prior to joining Changi Airport Group, he was a Senior Fire & Rescue Officer with the Singapore Civil Defence Force, where he undertook several appointments, including helming a fire station as its Commander. As part of his tour of duty, Iskandar was also media-trained and had been previously deployed as a media officer for the Singapore Rescue Contingent in two overseas humanitarian missions – Indonesia and Pakistan in 2005.

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Alistair Nicholas

Senior Associate

Location: Oceania

Alistair Nicholas has more than 25 years’ experience in crisis management communications, crisis planning, and crisis training covering Australia, New Zealand, Papua New Guinea, China and the United States. Alistair has written crisis communications manuals and crisis management plans for major multinational corporations and government agencies and provided crisis training programs to them. He has counselled many organisations during their responses to crises, including acting as an official spokesperson for organisations during live crisis situations.

Alistair has worked on crises ranging from accidental deaths and injuries through to pharmaceutical and consumer product market recalls, fraud and embezzlement, and government corruption cases. He has provided communication counsel and support during media inquiries, coronial inquests, court trials, and government inquiries.

Alistair’s career of more than 30 years also includes senior roles in government, politics, diplomacy, and the media.

Alistair holds a Bachelor of Arts (Honours) in Political Science from the University of New South Wales and a Certificate in Executive Leadership from Cornell University. He is based in Sydney, Australia.

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