Ursula is responsible for GoCrisis clients, operations, and crisis response in the Asia Pacific region.  She has extensive frontline leadership experience in crisis response and has led several GoCrisis incident activations for many of our clients. She has responded to multiple cyclones, fire evacuations, and Myanmar Coup.

Prior to joining GoCrisis, she had several years’ experience in Japan contributing to research focusing on Japanese Business Practices particularly in cross-culture management in transnational companies.

Ursula has a BSc Hons in Information Technology and Japanese Studies from Salford University, Manchester.

Ursula is a passionate advocate for those within the community who have a disability. She is a board member and works to support inclusiveness and independence in the community.

She is also an enthusiastic community member involved in sustainable living practices including revegetation and food security in urban areas.

Tresslyn has 28 years of experience working in the Department of Consumer Protection where she was Senior Regional Officer and spokesperson for the Department. Prior to her role as SRO, she held the position of Investigations Officer for Consumer Protection and Office of Industrial Relations. Tresslyn has experience and wide-ranging knowledge across multiple sectors. She has extensive knowledge of relevant consumer legislation and has provided advice for both consumers and traders. Tresslyn has a Bachelor of Arts Degree, Majoring in History & Literature.

Jim is a Senior Associate at GoCrisis based in Sydney, Australia. He is a highly qualified, motivated and innovative senior professional with an extensive knowledge base and experience in emergency planning, business resilience, organisational resilience, business continuity, training, exercise drills, policy and procedures, document management, and communications.

Since 1984, Jim has worked in various roles including sales, customer service, operations, office administration, reservations, marketing, document writing, training, regulatory, and for the most part, Crisis Management.

Jim’s career with Qantas commenced as an aspiring reservations consultant and from here worked his way through various roles before finding his niche in Crisis Management. Whilst at Qantas, Jim was involved in responding to 21 events in 18 months including Bali Bombings, Thailand Tsunami, Middle east unrest, QF30 oxygen tank explosion, QF72 depressurisation, BKK Unrest, Volcanic Ash eruption, and Swine Influenza. Most of this time was spent coordinating and deploying relief teams to the site as well as Care Team/Family Assistance responsibilities.