Nedine serves as our Client Service Coordinator, blending her expertise in psychology with a genuine passion for assisting others on our GoCrisis team. Her academic background in psychology has shaped her dedication to understanding and supporting individuals in various capacities.

In her previous role within the healthcare sector, Nedine developed strong skills in crisis management and emergency response. She consistently demonstrated grace and efficiency in high-stress situations, prioritizing the safety and well-being of those in her care.

As a GoResponder, Nedine played a crucial role in deployment operations focused on retrieving and returning personal effects to families of deceased individuals. This experience equipped her with valuable insights into logistics, organization, and the importance of empathy in her work.

Now, as our Client Service Coordinator, Nedine oversees client training bookings for the GoCrisis team. She ensures smooth coordination between clients and training sessions, managing scheduling logistics effectively and ensuring all parties are well-informed and prepared. Nedine’s commitment to serving others and her ability to navigate complex emotional situations make her an invaluable asset to our team, dedicated to making a meaningful difference in people’s lives.

Marle Rodgers is GoCrisis’ HR & GoResponder Manager. Under this banner, she looks after our GoResponder programme. 

Marle has more than 20 years of experience in education, having managed several training and educational programs for adults and children. She has a passion for supporting people in developing their skills and inspiring learning.  Before joining GoCrisis, Marle owned and managed an educational organisation in South Africa.  This involved coordinating students and teachers, developing and planning curriculums, and managing the business administration.

Marle has worked with GoCrisis for many years as a GoResponder and have supported many activations for our clients, including natural disasters, product recalls, data breaches and maritime incidents.

Adele brings extensive experience in frontline leadership and the development and implementation of training programs aimed at enhancing organisational resilience. Her background includes serving as the Business Resilience Lead, Airports & Humanitarian Response for British Airways, where she was responsible for designing and delivering training to all airport teams worldwide and overseeing humanitarian response and training initiatives. Adele also has experience in aircraft-related Gold Command responses and numerous operational Silver Command roles.

In her tenure at British Airways, Adele held roles in Flight Operations, where she adeptly managed complex operational challenges, including those posed by the Covid-19 pandemic. Prior to her aviation industry experience, Adele worked in the tourism industry in the Mediterranean and the French Alps. She served as a Hotel Manager, Operations Manager, and Airports & Logistics Manager, managing numerous responses to natural disasters with a focus on effective crisis response and support.

A compassionate trainer and skilled problem-solver, Adele is dedicated to empowering teams to navigate challenges with confidence.

With a robust 25-year track record spanning hospitality, education, finance, and IT sectors, Lizzie is a seasoned expert in strategic communication and client relations. As the Client Growth Manager at GoCrisis, she provides a unique blend of empathy and strategic insight in her ability to foster meaningful connections with both existing and potential clients.

With a focus on understanding client needs and concerns, Lizzie navigates the delicate balance between driving business growth and nurturing the trust and stability that defines GoCrisis’ ethos. Her experience as a co-founder of a telecommunications business for 14 years further underscores her commitment to prompt client responses, servant leadership, and consistently delivering exceptional service to our valued clients around the world.

Elmarie Marais is the founder and Chief Executive Officer of GoCrisis. When she founded the company, her vision was simple: to build an organisation with global reach, that can provide excellent regional support at rapid speed with the best people. She started with the people she’d responded alongside in her career – those with the best front-line crisis experience, can-do attitude and those who uphold the company values of diversity and inclusiveness. Today, she is proud to lead the most experienced, diverse and passionate crisis management team in the world.

Her career in crisis management began in London where she managed a UK Government initiative to develop a Business Continuity Toolkit for London businesses to prepare, respond and recover from the aftermath of a disaster. Following that, she worked for several years for a global disaster response company in the UK, of which she later was a Company Director in Australia.

With over 18 years’ experience in crisis and emergency management, she has worked with global brands (including FTSE 100 companies), assisted multiple sector organisations (aviation, oil and gas, mining, bus and rail, maritime, manufacturing, education etc), NGOs and governments to review their corporate crisis management plans, build their crisis response capacity and trained crisis leaders. Her work has supported some companies to become leaders in their industry with their approach to organisational resilience.

She has extensive front-line crisis and disaster response experience having responded to aviation accidents, natural disasters (fires, tsunami, cyclones, pandemics), high profile corporate crises, political unrest, corporate evacuations, mass product recalls and data breaches.

Elmarie believes strongly in giving back and is an Incident Commander for the Red Cross where she has led interstate humanitarian responses to natural disaster, involving multiple evacuation centres.

Her passion for emergency and crisis management started in the aviation industry where she travelled the world as Senior Cabin Crew while she completed her Bachelor of Commerce degree, later studying Disaster Response and Relief at Harvard University.