GoCrisis Team Experience
GoCrisis is a global organisation that has an exceptionally experienced team. In their collective experience, our team has responded to some of the largest, high-profile emergencies and crises in recent history.
As an example, our leadership team, associates and GoResponders held leadership positions in managing and providing a variety of support services in the following incidents and disasters (and many others, not listed here). Those marked green are GoCrisis recent
A small group of employees were experiencing difficulties in the workplace and need initial support. GoCrisis was asked to set up a simple concierge process to arrange appointments so they can reach an independent mental health specialist.
Potential near miss
Repatriation
Client experienced a hard landing in the Caribbean All passengers and crew members were safely evacuated via emergency slides, with no reported injuries.
Crew Suicide – death in service
Grievance appeal where a member of cabin crew reported an alleged sexual assault
Verbal abuse and threats to cabin crew
Cyber Incident affecting 6.5 million frequent flyer customers globally.
12 June 2025: a Boeing 787-8 Dreamliner (VT-ANB) operating from Ahmedabad to London Gatwick crashed ~30 seconds after take-off, striking a medical college hostel in Ahmedabad’s Meghani Nagar area
Airline Staff Union Dispute Issue
Cargo flight Boeing 767, traveling from Miami International Airport to Naval Station Norfolk Chambers Field (NGU) in Norfolk, Virginia, mistakenly attempted to land at Norfolk International Airport (ORF), also located in Norfolk. The flight crew realized the error before landing, performed a missed approach, and safely landed at the correct destination (NGU)
Helicopter Crash – 3 injured Apollo MedFlight air ambulance helicopter, specifically their Airlink 1 service, which crashed on February 24, 2025, shortly after dropping off a patient at New Hanover Regional Medical Center in North Carolina.
Crew death
Cyclone Zelia
Death onboard
Crew suicide – family assistance, repatriation, auth liaison, personal effects, Silver command, mental health support to family and staff
Aircraft accident – family assistance. 179 fatalities of the 181 onboard
Hard landing Collapse of main left gear on landing
Crew witness of aviation disaster
Staff welfare check during conflict
Evacuation of private family
Crisis Communications Support during child abuse investigation for a Major university
Employee child death. Employee support – Repatriation from Singapore to the UK
Passenger death Onboard
Staff alleged sexual assault
Airline fatalities
Runway Excursion
Window blew out of plane
Rhodes Fires
Evacuation Planning Senegal
Near Drowning at a private school
Sexual assault allegations at a private school.
Crew Suicide at outstation
Crew sudden death at outstation
Crew sudden death at outstation
High profile Executive accidental death
Airline Staff bereavement support
Cyber Incident
Airport Catering Forklift incident – 1 Fatality
Oil Rig explosion and evacuation.
Perth Fires
Supporting Hotel Group in Staff Welfare checks and mental health support
Supporting Airline with staff evacuations, mental health support, relocation strategy
Jersey Island Sunken Fishing Vessel
Jersey Island Building Gas Explosion
Helicopter Crash
Myanmar Unrest
Afgan refugees evacuations
Training flight plane crash
Crew motor car accident
COVID-19 Global support
Scotland Mass stabbing in hotel
Evacuation Planning Guam
Fume event on aircraft, 8 passengers and crew in hospital
University Data Breach – Incident involving 250 thousand United States of America students (some Chinese) around the world, under the latest stringent GDPR regulations.
Data Breach in aviation and other industries – Involving 40 million people around the world, under the latest stringent GDPR regulations.
Reputational issue involving pilot directing passengers to protest in the airport for late departure. Xishuangbanna Gasa Airport, Yunnan province, China
Waroona Fires, Western Australia
European Manufacturer product recall (crisis affecting 220k customers) – GoCrisis provided Call Centre Services, Social Media Services, Strategic Support, Logistical Support
Other Incidents
- Multiple Crew and staff Fatalities
- Deaths and repatriation Oil & Gas, Construction, Aviation
- Multiple Passenger Fatalities
- Several Cyclone evacuations – GoCrisis provided Call Centre and mental health support
- Multiple staff bereavement – mental health support