Leticia has 20 years of experience in Emergency Planning and Response Management. She held leadership positions in Safety and Security with Aeroméxico and Volaris in Mexico City, and Sky Airlines in Santiago de Chile, while also representing and participating as an alliance partner with SkyTeam. Leticia developed the Emergency and Family Assistance Programs for these airlines, and also created the response infrastructure for them.

Leticia has attended several incidents and accidents, directing and managing the entire emergency response. After working directly for airlines, she began a new career working in Airport Operations at one of the busiest airports in the world, Mexico City International Airport, specializing in Safety and Security. We are extremely pleased and excited to have someone with Leticia’s extensive experience as our key GoCrisis Associate in Mexico.