Matt Walton is a seasoned expert in crisis management, emergency response, and operational leadership, with a career spanning over three decades across aviation, corporate, and military sectors. His dynamic experience includes overseeing complex crisis operations, leading global commercial strategies, developing emergency response plans, and mentoring high-performing teams in mission-critical environments.

In his previous role as Vice President, Americas, for a global disaster management organization, Matt oversaw crisis response operations across the region while driving international commercial growth. He led initiatives such as facilitating tabletop exercises, developing comprehensive Emergency Response Plans (ERPs), Emergency Operations Plans (EOPs), and Emergency Action Plans (EAPs), and delivering family assistance training to diverse clients. His strategic leadership resulted in expanded service offerings and a more diversified client base across various industries.

During his tenure at Southwest Airlines, Matt contributed to the Emergency Response CARE Team, offering compassionate support to those affected by crises. In addition, he managed some of the airline’s most significant global sales accounts and created a Global Strategic Roadmap aimed at significantly increasing revenue over a multi-year period.

Matt’s military background further highlights his leadership and expertise. As an Information Systems Security Officer with the U.S. Army and Army National Guard, he led the Computer Emergency Response Team for the DC Army National Guard, addressing critical cyber-security challenges. His exceptional service earned him distinctions, including the U.S. Army Commendation Medal.

Matt’s early career at American Airlines provided a strong foundation in operational strategy and revenue management. Over nearly two decades, he held multiple leadership roles, overseeing substantial business segments and implementing transformative technology initiatives to enhance revenue management systems globally.

Educationally, Matt holds an International MBA from Durham University, awarded with Distinction, and a BA in Business and Finance. His commitment to service extends beyond his career—he is an active member of the Montgomery County Search and Rescue Team and a licensed wildlife rehabilitator.

Matt’s combination of strategic vision, operational excellence, and empathetic leadership positions him as a trusted advisor and leader in crisis and emergency management. He is passionate about collaborating with organizations to build resilience, mitigate risks, and navigate challenges effectively. GoCrisis is excited to have Matt on our team as a valuable resource to assist our clients around the world.