Michele Derry is a Senior Canadian Airline Executive with over 30 years of experience in the aviation industry. Her leadership expertise includes areas such as Emergency Response, Family Assistance, Operations Control, Commercial Operations, Inflight, Dispatch, Load Planning, Crew Pay, Crew Planning, Crew Scheduling, and Operational Manuals. Her speciality is in working with airline start-ups that use low-cost or ultra-low-cost business models. During her lengthy career, she’s assisted airlines such as Canadian Regional, WestJet, Enerjet, Encore, Swoop, Air North, Virgin Blue, and Lynx Air.
Michele’s focus with each organization she’s assisted has centered around people, operations, preparedness, and response. Her technical skills have also been recognized by Transport Canada for excellence in the development of manuals for regulatory requirements, including Emergency Response, Safety, Company Operations, Company Procedures, Dispatch and Dangerous Goods.
As Vice President at WestJet, in addition to her oversite of daily operations, she held the role of Incident Director for any major emergency and provided oversight of the Emergency Response and Family Assistance programs there. Together with the Manager of Emergency Response, she developed an industry-leading and internationally recognized Family Assistance Team and has continued to enhance her expertise by actively participating in advanced courses, exercises, and training sessions held in Canada, the United States, and the UK.
GoCrisis is thrilled to have Michele Derry as a Senior Associate. Her expertise in all facets of airline operations, coupled with her advanced technical skills, and her leadership in Emergency Response and Family Assistance, bring invaluable support to our clients around the world.