Patti Carr brings 32 years of aviation experience to GoCrisis. While she held a variety of positions, more than half her tenure was spent in Family Assistance and Emergency Response roles for Northwest and Delta Air Lines. There, Patti developed, designed, and delivered Family Assistance training domestically and internationally to aviation and corporate customers. Additionally, she has extensive experience in planning and executing tabletop exercises and airport drills.
During her time at Northwest, Patti responded to several minor aviation incidents and employee on-the-job deaths, coordinating logistics and working directly with passengers, employees, and their families. Following retirement from Delta, Patti spent eight years leading a team of facilitators for a federal student loan servicing company.
Since 2006, Patti has volunteered at the Armed Forces Service Center at the Minneapolis airport. The center provides support for traveling military, retirees, and dependents. In addition to staffing shifts in the center, and being a board member, Patti is a team lead for the Honors Team. In that role, Patti continues to use her expertise in communication and family assistance to coordinate dignified transfers of military remains with family, the military, and the respective airlines.
Patti holds a B.A. in Communications from Augsburg University, Minneapolis, Minnesota. She is a life-long resident of Minnesota.