Peter has worked in aviation for 40 years, 35 of which were with British Airways in Manchester, Gatwick, Heathrow and China. He has held senior roles in Strategy, Engineering and Operations culminating in a 5-year stint as Head of Global Operations during which period he masterminded BA’s response to various crises, including the 2010 Icelandic Volcanic Eruption, for which he designed the plan which triggered the reopening of UK airspace after a week’s closure, and for a major snowstorm in southern England the same year. As Gold Incident Commander, he took the pre-emptive step to halt all of the BA’s operation just before the snow started, despite heavy criticism from other airlines and airports who were taking a more optimistic view (which did not materialise!).
Peter coordinated mergers with other airlines (British Caledonian, DanAir and British Midland), and implemented best practices from alliance partners such as Qantas, American Airlines, and US Airways. He also coordinated the kick-offs for joint ventures with China Southern/GAMECO, Gulf Air/GAMCO etc.
Since leaving British Airways, he has advised C-suite executives of airports and airlines around the world on planning, process, organisation, and systems. He has also conducted engagements to overhaul the crisis management procedures at a major low-cost airline in SE Asia, and the disruption escalation procedures at a low-cost carrier in Central America.
GoCrisis is thrilled to have such an experienced professional as part of our team to support our global clients.