Our contact centre can be activated rapidly to assist with an influx of phone, email and social media enquiries during an incident. Our call centre can integrate seamlessly with yours.
Rapid activation
Provision of toll-free or country-paid numbers
Rapid response inbound and outbound calls
Trained agents will provide information and assistance based on your approved messages
Language capabilities
Provision of a scalable service able to meet demands in call, email and social media volume
Maintain technology that provides stability, security and privacy
Data management that extracts reports on contact data continuously for reconciliation
Detailed levels of reporting intelligence, tracking key metrics
