In the aftermath of a serious incident or accident, it is vital to take care of the needs of those most affected. The GoCrisis team will work closely with you to meet the needs of families, friends and survivors.
Establish a secure humanitarian/family assistance Centre (FAC) according to the standards of industry regulations, U.S. legislation and best practice, at a location near the incident site or other locations
Accommodate cultural and religious needs in all aspects of our service to families
Management of the FAC (including planning, administrative and support staff)
Management of all accommodation, meal, travel and communication needs
Management of security and access control to secure areas
Conference bridging for families who are not at the site
Provision of translators
Provision of trained care team members to support families and survivors at the site or other location (in accordance with best practice)
Providing logistical support to family members, survivors and support staff
Coordinate the arrival, meet and greet and transfers of friends and family to the FAC
Provision of mental health support to families, survivors and your staff at site or within their home communities
Provision of spiritual care personnel and facilities
Coordination of family briefings
Coordination of private family briefings and interviews
