As a professional Crisis Management Expert, with extensive years of working experience in the field, Selwyn is facilitated with the knowledge, skills and experience that involves the design, establishment, execution and management of a wide array of Crisis Management and Business Continuity strategies, policies and procedures.

Over the last 28 years, he has worked with organizations within the Aviation Industry, including the Emirates Airline group and Airports in the UAE, and helped them effectively manage crises, minimize the effects of disruption and enable the recovery and continuation of critical business functions, through effective development, training and exercising of Crisis Management Frameworks.

Selwyn is a certified member (AMBCI) of the Business Continuity Institute in UK.

Saroj is a highly experienced senior leader with over 30 years of experience in Aviation, she has represented the airline/aviation for resilience at key regulatory and industry groups in the UK and internationally. Shej has led business resilience, operations performance improvement, customer service development, and airline consultation, demonstrating excellent stakeholder management skills in a complex airport environment.
An experienced Senior Leader with a track record of transformational delivery. She has a vast breadth of expertise across all aspects of business including; business resilience, safety management, frontline customer operations, airport operations, and corporate programs. Her valuable cross-functional insight uniquely positions her to successfully develop, advise on and implement effective plans and response to business continuity and crisis management. She set up the business resilience capabilities in British Airways and as Gold Incident Commander, has led crisis response worldwide for endemic and pandemic, industrial action, political unrest, IT failures, major weather events, natural disasters (Icelandic volcanic ash) grounding of aircraft fleets, aircraft incidents , and more. She also led the operational and humanitarian response on the ground too; for example in New York for Hurricane Sandy.
Saroj is flexible, reliable and customer-focused, and has a proven track record of delivering pragmatic solutions that are aligned to the business strategy. She is a strong and experienced people manager of culturally diverse and remote teams.

Peter has worked in aviation for 40 years, 35 of which were with British Airways in Manchester, Gatwick, Heathrow and China. He has held senior roles in Strategy, Engineering and Operations culminating in a 5-year stint as Head of Global Operations during which period he masterminded BA’s response to various crises, including the 2010 Icelandic Volcanic Eruption, for which he designed the plan which triggered the reopening of UK airspace after a week’s closure, and for a major snowstorm in southern England the same year. As Gold Incident Commander, he took the pre-emptive step to halt all of the BA’s operation just before the snow started, despite heavy criticism from other airlines and airports who were taking a more optimistic view (which did not materialise!).
Peter coordinated mergers with other airlines (British Caledonian, DanAir and British Midland), and implemented best practices from alliance partners such as Qantas, American Airlines, and US Airways. He also coordinated the kick-offs for joint ventures with China Southern/GAMECO, Gulf Air/GAMCO etc.
Since leaving British Airways, he has advised C-suite executives of airports and airlines around the world on planning, process, organisation, and systems. He has also conducted engagements to overhaul the crisis management procedures at a major low-cost airline in SE Asia, and the disruption escalation procedures at a low-cost carrier in Central America.
GoCrisis is thrilled to have such an experienced professional as part of our team to support our global clients.

Peter Ahlström is an experienced leader with an extensive background in the travel and airline industry and crisis management. He is an operations, communications and security specialist.
He started his working career on the Cruise ships between Finland and Sweden and went on to study political science and international relations. His next step was to join the flying crowd, where he worked in several airlines based in Denmark, Finland, USA and Germany to finally land in Sweden.
His career in crisis management began when he became the Head of Ground Handling in the airline TUIfly Nordic, one of six airlines part of the TUI Airlines Group in Europe, the largest leisure company in the world. He was part of the management team for 19 years and the role included the task as Emergency Manager and Crisis Manager for the airline, in close cooperation with the nordic tour operator TUI and all the TUI companies worldwide. The role included building manuals, doing training, exercises and managing the daily global operation of the airline for many years. The incidents handled were the tsunami disaster in Thailand and the ash cloud challenge in Iceland/Europe, to mention a couple.
His next step was to head the Emergency Response of the largest Scandinavian Airline SAS. The role contained all aspects of crisis management – procedures, training , exercises and continuous contact with all levels of the company. Peter was a significant provider of the plans for SAS handling the pandemic crisis.
He has been part of crisis training, both attending and lecturing in several conutries. Airline and travel is the background, but the experience can be of use in any crisis where strategic support and the humanitarian aspect needs to be achieved.

Peter is of Finnish origin and speaks Finnish, Swedish, Danish, English and German.

Nicky has over 20 years’ corporate experience, ranging from legal to humanitarian development.

She is currently head of the False Bay base for National Sea Rescue Institute in South Africa. In her role,  she has been involved in multiple rescue operations, body recoveries and multi-sector training and scenario exercises.

Her qualifications include Health & Safety, Risk Assessments, Confined Spaces Training, Hazard Communications, Incident Command Systems, Search & Rescue Techniques, Maritime Emergency Care, Emergency Response Planning & Family Assistance.

She also Freelances as a Medic and after successfully completing her Tactical Operative course she further qualified as a Firearms Instructor & Assessor.

Michele Derry is a Senior Canadian Airline Executive with over 30 years of experience in the aviation industry. Her leadership expertise includes areas such as Emergency Response, Family Assistance, Operations Control, Commercial Operations, Inflight, Dispatch, Load Planning, Crew Pay, Crew Planning, Crew Scheduling, and Operational Manuals. Her speciality is in working with airline start-ups that use low-cost or ultra-low-cost business models. During her lengthy career, she’s assisted airlines such as Canadian Regional, WestJet, Enerjet, Encore, Swoop, Air North, Virgin Blue, and Lynx Air.
Michele’s focus with each organization she’s assisted has centered around people, operations, preparedness, and response. Her technical skills have also been recognized by Transport Canada for excellence in the development of manuals for regulatory requirements, including Emergency Response, Safety, Company Operations, Company Procedures, Dispatch and Dangerous Goods.
As Vice President at WestJet, in addition to her oversite of daily operations, she held the role of Incident Director for any major emergency and provided oversight of the Emergency Response and Family Assistance programs there. Together with the Manager of Emergency Response, she developed an industry-leading and internationally recognized Family Assistance Team and has continued to enhance her expertise by actively participating in advanced courses, exercises, and training sessions held in Canada, the United States, and the UK.
GoCrisis is thrilled to have Michele Derry as a Senior Associate. Her expertise in all facets of airline operations, coupled with her advanced technical skills, and her leadership in Emergency Response and Family Assistance, bring invaluable support to our clients around the world.

Fuat has been in the security and aviation industry for the last 18 years and is a certified and active member of American Society for Industrial Security (ASIS). Fuat has extensive experience in passenger and airport security and was involved in multiple signature airport designs and project in the MENA region (Middle East and North Africa). He has extensive experience in training security specialists in the use of biometric and A.I. technologies in security operations and post-incident investigations.

Fuat is trained and experienced in family assistance during disasters and has supported people of different faiths, ethnicities, and backgrounds during past crises. He is multilingual, speaking Arabic, English and Turkish, as well as basic Spanish. He has assisted in writing forensic reports, collection and management of personal effects, and worked with Disaster Victim Identification officials from multiple countries in the repatriation of their citizens involved in aircraft accidents. Fuat received an award and was specifically honored by the Dutch National Police (Politie) and Royal Netherlands Marechaussee, for his efforts with the Dutch DVI team.

Fuat Celebi has a Bachelor of Science degree in Computer Engineering from the University of Sharjah in the United Arab Emirates and is a Certified Information Systems Security Professional (CISSP) and an ASIS Physical Security Professional (PSP). He is currently working on achieving his Payment Card Industry Compliance Certification (PCI).

Wilfred has 20 years’ airport operations experience. He has serviced flagship carriers such as British Airways, Lufthansa, Austrian Airlines, Turkish Airlines, Egypt Air, FlyBe and Malaysian Airlines. His ground handling experience over the years included roles as station head, load controller, turnaround coordinator and flight manager.

Wilfred was Station Head for Malaysia Airlines during the MH17 tragedy where he supported the airline’s response in Amsterdam as the Airport Crisis Centre Coordinator, field manager and logistics manager.

With almost 30 years of global communications experience in mobility, technology and luxury industries, including 15 years in Asia (11 in mainland China), Trevor is a seasoned strategic counsellor for C-suite executives, with a track record of leadership, entrepreneurship, creative storytelling, public affairs and crisis management. In addition to leading communications in North America, he has helped numerous multinational companies establish and grow their presence in China, India, Southeast Asia, Middle East and Africa.

He has extensive corporate experience, having led communications for Fortune 100 companies and brands including Ford, Mercedes-Benz, Jeep, INFINITI, Chrysler and others, as well as serving as press chief for the Olympic Games. He helped establish Daimler Northeast Asia in Beijing at the beginning of China’s auto boom. He was the architect of Ford’s Asia expansion communications plan while leading communications for Ford in Asia Pacific in Shanghai during unprecedented growth in China, India and Southeast Asia. He helped establish Ford’s Middle East and Africa region in Dubai – a startup at a 120-year-old company – spanning 63 countries across the region. He also served as global Chief Communications Officer for INFINITI through three chairmen and significant upheaval at parent Nissan.

He was a finalist for PR Week’s global in-house professional of the year in 2020 as well as the top PR executive in Asia Pacific. He is an active member of The Hong Kong Foreign Correspondents Club and The Explorers Club. He began his career as a journalist at a small daily newspaper in Alabama and holds a bachelor’s degree from the University of Alabama in Birmingham.

Tresslyn has 28 years of experience working in the Department of Consumer Protection where she was Senior Regional Officer and spokesperson for the Department. Prior to her role as SRO, she held the position of Investigations Officer for Consumer Protection and Office of Industrial Relations. Tresslyn has experience and wide-ranging knowledge across multiple sectors. She has extensive knowledge of relevant consumer legislation and has provided advice for both consumers and traders. Tresslyn has a Bachelor of Arts Degree, Majoring in History & Literature.