Nedine serves as our Client Service Coordinator, blending her expertise in psychology with a genuine passion for assisting others on our GoCrisis team. Her academic background in psychology has shaped her dedication to understanding and supporting individuals in various capacities.

In her previous role within the healthcare sector, Nedine developed strong skills in crisis management and emergency response. She consistently demonstrated grace and efficiency in high-stress situations, prioritizing the safety and well-being of those in her care.

As a GoResponder, Nedine played a crucial role in deployment operations focused on retrieving and returning personal effects to families of deceased individuals. This experience equipped her with valuable insights into logistics, organization, and the importance of empathy in her work.

Now, as our Client Service Coordinator, Nedine oversees client training bookings for the GoCrisis team. She ensures smooth coordination between clients and training sessions, managing scheduling logistics effectively and ensuring all parties are well-informed and prepared. Nedine’s commitment to serving others and her ability to navigate complex emotional situations make her an invaluable asset to our team, dedicated to making a meaningful difference in people’s lives.

Blakely Webster has over 15 years of business operations experience. She has spent the past 10 years in operations management overseeing analytics, HR coordination, bookkeeping and accounting. She has always taken great pride in looking after the wellbeing of her team and has taken numerous courses in family assistance training over the past 13 years.

Throughout her roles in business, she has excelled in the creative aspects of presentation and training design, template creation, social media management, web design, and music creation and video editing. She participates in a weekly podcast promoting women’s golf, with accompanying social media to support it. Blakely obtained a degree in Business Administration (General Management) from Mount Royal University in Calgary, Alberta in 2015 and a Business Administration diploma with a focus in Entrepreneurship from SAIT Polytechnic in 2013. She is a community volunteer, having been a mentor for Big Brothers and Big Sisters for three years, and assisted in the response to major flooding in Calgary in 2013. She was also instrumental in assisting Spirit Airlines during their evacuation response to the 2017/2018 hurricane season

Marle Rodgers is GoCrisis’ HR & GoResponder Manager. Under this banner, she looks after our GoResponder programme. 

Marle has more than 20 years of experience in education, having managed several training and educational programs for adults and children. She has a passion for supporting people in developing their skills and inspiring learning.  Before joining GoCrisis, Marle owned and managed an educational organisation in South Africa.  This involved coordinating students and teachers, developing and planning curriculums, and managing the business administration.

Marle has worked with GoCrisis for many years as a GoResponder and have supported many activations for our clients, including natural disasters, product recalls, data breaches and maritime incidents.

Adele brings extensive experience in frontline leadership and the development and implementation of training programs aimed at enhancing organisational resilience. Her background includes serving as the Business Resilience Lead, Airports & Humanitarian Response for British Airways, where she was responsible for designing and delivering training to all airport teams worldwide and overseeing humanitarian response and training initiatives. Adele also has experience in aircraft-related Gold Command responses and numerous operational Silver Command roles.

In her tenure at British Airways, Adele held roles in Flight Operations, where she adeptly managed complex operational challenges, including those posed by the Covid-19 pandemic. Prior to her aviation industry experience, Adele worked in the tourism industry in the Mediterranean and the French Alps. She served as a Hotel Manager, Operations Manager, and Airports & Logistics Manager, managing numerous responses to natural disasters with a focus on effective crisis response and support.

A compassionate trainer and skilled problem-solver, Adele is dedicated to empowering teams to navigate challenges with confidence.

With a robust 25-year track record spanning hospitality, education, finance, and IT sectors, Lizzie is a seasoned expert in strategic communication and client relations. As the Client Growth Manager at GoCrisis, she provides a unique blend of empathy and strategic insight in her ability to foster meaningful connections with both existing and potential clients.

With a focus on understanding client needs and concerns, Lizzie navigates the delicate balance between driving business growth and nurturing the trust and stability that defines GoCrisis’ ethos. Her experience as a co-founder of a telecommunications business for 14 years further underscores her commitment to prompt client responses, servant leadership, and consistently delivering exceptional service to our valued clients around the world.

With over 30 years of aviation experience, Mei manages our GoCrisis clients, strategic partners, and GoResponders in China.

Her three-decades-long career at Air China included international business affairs, emergency response planning, crisis communications, flight safety, and employee training.

Mei served as Air China’s representative on the Star Alliance Emergency Response Committee, as well as IATA’s Crisis Communications Team. She has participated in multiple international joint emergency exercises, industry events, Star Alliance’s emergency strategy meetings, and led Air China’s IATA airline safety audit.

For the 2008 Beijing Olympic games, Mei was tasked with the management of Air China’s aviation emergency response plan exercise. During the Pusan aircraft accident in 2002, Mei was a member of the airline’s technical investigation team.

Ms Mei Su has an MBA and was awarded the Chevening Scholarship from the United Kingdom Foreign Commonwealth Office. She is a graduate of the Royal Holloway University of London.